FAQ

Frequently Asked Questions (FAQs)

1. What is Loopinex?

• Loopinex is a premier online platform providing high-quality music production resources, including sample packs and sound libraries, catering to various genres.

2. How can I contact Loopinex?

• For any questions or inquiries, please reach out to our support team using our online form here or by emailing us at support@loopinex.com. We're here to assist you!

3. Can I get a refund for my purchase?

• Sorry no, all sales are final. We do not offer refunds. Please ensure that you carefully review your selection before completing the purchase.

4. How do I access my purchased products?

• Once your purchase is completed, you will receive an email with download links or instructions on accessing your products. If you encounter any issues, contact our support team.

5. Are Loopinex products royalty-free?

• Yes, all Loopinex products are royalty-free, granting you the freedom to use them in any of your productions or live performances without any additional licensing fees. The only exception to this is if a release using the content reaches over 1,000,000 streams, the content must be cleared and a fair royalty share split acceptable to you and us must be negotiated. 

6. What file formats are included in the sample packs?

• Our sample packs typically include high-quality MP3 and WAV formats, ensuring compatibility with a wide range of music production software.

7. Do I need an account to make a purchase?

• Yes, creating an account on Loopinex is necessary to make a purchase. This allows you to access your order history and download your products at any time.

8. How often do you release new products?

• We regularly update our catalog with new and exciting products. Stay tuned to our website and follow us on social media for announcements on the latest releases.

9. Can I use Loopinex products in commercial projects?

• Absolutely! Our products are designed for both personal and commercial use. You can confidently incorporate them into your music productions, including commercial projects.

10. Are there any discounts or promotions available?

• Keep an eye on our website and subscribe to our email list for updates on special promotions, discounts, and exclusive offers.

11. What is the Affiliate Program?

• The Affiliate Program at Loopinex is an opportunity for individuals or businesses to partner with us and earn a commission for every sale they generate. Affiliates promote Loopinex sound kits, MIDI loop packs, and drum kits through their unique affiliate link or code. When a customer makes a purchase using that link or code, the affiliate earns a commission, which is currently set at 20% of the total sale amount. It's a win-win situation: Affiliates earn money by driving sales, and Loopinex gains more exposure and sales through their network of affiliates.

For any other questions or concerns, please contact our support team using our online form here. We appreciate your business and are committed to providing you with exceptional music production resources.